Terms & Conditions

Elbaite USA

Elbaite - TERMS & CONDITIONS FOR U.S.A RESIDENTS

Version 0.2 • Effective [12 August, 2025]

Welcome to Elbaite!  Please read these Terms carefully.  They form a binding contract between you and Elbaite Pty Ltd (“Elbaite”).  If you do not agree, do not create an account, fund an account, or otherwise use the Services.

  1. Who We Are & How to Reach Us

Elbaite Pty Ltd (Australian Company Number 623 185 875) is a limited company incorporated in Victoria, Australia.  Our principal place of business is Level 1, 121 King Street, Melbourne, VIC 3000, Australia.

Elbaite will operate in the United States as a foreign money services business and intends to register with the U.S. Financial Crimes Enforcement Network (FinCEN) within 180 days of commencing MSB activities in the United States. FinCEN registration no.: [Pending].

Elbaite will designate a U.S. agent for service of legal process within the required timeframe. Agent name and address: [Pending].

Customer support.  General inquiries — support@elbaite.com.au

Formal complaints -  [complaints@elbaite.com.au]

All times are calculated in the Coordinated Universal Time (UTC) zone unless stated otherwise.

  1. Plain-English Overview (Not a substitute for the full Terms)

  • What Elbaite does. We run an online marketplace where California residents can buy and sell bitcoin and other digital assets from each other.  We hold the Stablecoin USDC in an omnibus wallet and show the U.S.-dollar equivalent (“USD Balance”) in your dashboard so you can spend it inside our marketplace.

  • What we don’t do. We are not a bank, investment adviser, or futures exchange.  Balances are not FDIC-insured and do not earn interest.

  • Who can use the service. Natural persons aged 18 or older who live in California and pass our know-your-customer (KYC) checks and Bridge Building Arx LLC’s KYC checks.  Users from other states are currently blocked.

  • Key risks. Crypto prices can crash, Stablecoins can de-peg, blockchains can fail.  If we ever became insolvent you could lose some or all of your USD Balance.

  • Dispute resolution. All disputes go to binding ACICA arbitration in Melbourne, Victoria, after you email us and give us 30 days to respond. Class actions are waived. You can opt out within 30 days of opening your account.

The rest of this document adds legally precise language around those bullets.  If anything in this summary conflicts with the numbered clauses below or in later Parts, the numbered clauses control.

  1. Documents That Form the Contract

The following ancillary documents are incorporated by reference and form part of the Agreement:

  1. Fee Schedule: The current trading, withdrawal, and network fees published at https://elbaite.com/us/fees (the “Fee Schedule”). Elbaite will provide at least 7 calendar days’ notice before increasing a fee rate.;

  2. Operational Limits: Funding, trading, and withdrawal limits and velocity controls that Elbaite sets and displays in-app (collectively, “Operational Limits”). Operational Limits are operational controls, not a separate schedule, and may change at any time by in-app posting; the version displayed in-app when you submit a request applies to that request.

  3. Privacy Policy: The privacy policy published at https://elbaite.com/us/privacy-policy (once posted), which describes how we collect, use, and share personal data;

  4. Any Risk Disclosures, Reward Program Rules, or Referral Program Rules that we publish in your Account dashboard or on www.elbaite.com.

  1. Geographic Scope & Regulatory Roadmap

Elbaite is available only to residents of California.  We reserve the right to geo-block IP addresses or reject identification documents that indicate an address outside California.  We may add additional states after obtaining required licenses or delegate status.

California does not currently license crypto exchanges.  A new Digital Financial Assets Law will start on 1 July 2026.  We intend to obtain the required license but may have to suspend California accounts if we are unable to do so.

  1. Definitions

(Capitalized terms are alphabetized.  Plurals have the same meaning as singulars and vice-versa.)

Term

Meaning

“Account”

The user profile you create on the Elbaite platform to access the Services.

“Affiliate”

Any entity that directly or indirectly controls, is controlled by, or is under common control with Elbaite.

“API”

Any application-programming interface and related documentation that Elbaite may choose to make available.

“Business Day”

Monday through Friday, excluding U.S. federal holidays.

“Bridge”

Bridge Building Arx LLC (MSB No.31000293464601), Elbaite’s exclusive fiat on-ramp and off-ramp partner.

“Buyer”

A User who accepts an offer to purchase a Digital Asset in the Marketplace.

“Buyer Fee”

means the Transaction Fee charged to the Buyer at the Fee Rate shown in the Fee Schedule.

“Digital Asset”

A cryptographically secured virtual currency or token recorded on a blockchain network, including without limitation Bitcoin (BTC), Ether (ETH), and USD Coin (USDC).

“Fork”

Any permanent divergence in a blockchain protocol resulting in two or more separate blockchains.

“Gas Fee”

The network fee required to execute a transaction on a blockchain network.

“Marketplace”

The peer-to-peer trading venue operated by Elbaite where Users may post or accept offers to buy or sell Digital Assets.

“Purchase Total”

means the total USD amount you authorize for a trade (it already includes the Buyer Fee). The Purchase Subtotal is the portion of the Purchase Total applied to the asset price, calculated as:

Purchase Subtotal = Purchase Total ÷ (1 + Fee Rate);

Buyer Fee = Purchase Total − Purchase Subtotal, each rounded to 2 decimals.

“Seller”

A User who posts an offer to sell a Digital Asset in the Marketplace.

“Services”

Collectively, the Marketplace, any website, mobile application, API, notification service, or other product Elbaite provides under this Agreement.

“Time Conventions”

Unless stated otherwise, all times are in Coordinated Universal Time (UTC) and all “Business Day” references mean 00:00–23:59 UTC, Monday–Friday, excluding U.S. federal banking holidays. For USD wire funding/withdrawals handled by Bridge, processing cut-off times are stated in Eastern Time (ET) and may vary by the U.S. banking system.

“USDC”

The U.S.-dollar-backed Stablecoin issued by Circle Internet Financial LLC.

“USD Balance”

The amount shown in your Account dashboard denominated “USD,” representing an equivalent quantity of USDC that Elbaite holds in an omnibus wallet for your benefit.  The USD Balance is not a bank deposit.

“User,” “you,” “your”

The natural person who creates an Account and agrees to this Agreement.

Headings are for convenience only and do not affect interpretation.  Unless the context requires otherwise, the words “include,” “includes,” and “including” are deemed to be followed by “without limitation.”

  1. Eligibility Requirements

  1. Natural‑Person Requirement

The Services are offered only to natural persons acting in an individual capacity. Corporations, partnerships, trusts, estates, and other legal entities are not eligible at this time.

  1. Age Requirement

You must be at least 18 years old on the day you complete the Sign‑Up Form.

  1. Residency Requirement

You must be (a) domiciled and currently resident in the State of California and (b) physically located in California each time you log in, initiate a trade, fund an Account, request a withdrawal, or otherwise use the Services.

Continuing warranty.  You agree to notify Elbaite immediately if you cease to reside in California or intend to relocate to another U.S. state, territory, or foreign jurisdiction. Elbaite may freeze or close your Account upon receiving such notice.

  1. Sanctions & Prohibited‑Person Screening

You represent that you are not (i) listed on the U.S. Department of the Treasury’s Office of Foreign Assets Control (OFAC) Specially Designated Nationals and Blocked Persons (SDN) List, (ii) located in a country or region subject to U.S. sanctions, or (iii) otherwise prohibited from using the Services under any applicable law.

  1. One‑Account Rule

You may open only one Account. Duplicate or shared Accounts are prohibited. If Elbaite identifies multiple Accounts operated by or for the same individual it may consolidate or close them without notice.

  1. Account Opening & Identity Verification


    1. Sign‑Up Process

To open an Account you must:

  1. Complete the online Sign‑Up Form with accurate, current information;
  2. Provide a Social Security Number (SSN) or U.S. Taxpayer Identification Number (TIN);
  3. Provide a California residential address (no P.O. boxes); and
  4. Upload any additional documentation Elbaite may reasonably request (e.g., proof of address, second ID, or source‑of‑funds statement).

7.2 KYC Sharing with Bridge Building Arx LLC

You acknowledge and irrevocably consent to Elbaite disclosing the full set of KYC data listed in § 7.1 to Bridge Building Arx LLC ("Bridge") so that Bridge can satisfy its own Bank Secrecy Act obligations. Bridge may independently verify, supplement, or reject the information. If Bridge rejects your KYC file, Elbaite will be unable to permit funding or withdrawals.

7.3 Ongoing KYC / EDD Duty

You agree to:

  • Re‑certify your personal details at least once every 36 months, or more frequently if requested;
  • Provide updated documents within 10 Business Days of any material change (e.g., new address, renewed ID);
  • Respond truthfully and promptly to Enhanced Due Diligence (EDD) requests if your activity triggers Elbaite’s risk rules; and
  • Permit Elbaite to re‑screen your name and wallet addresses against sanctions, PEP, and adverse‑media databases at any time.

7.4 Failure to Comply

Failure to complete or update KYC information may result in:

  1. Transaction delays;
  2. Suspension of deposit or withdrawal capabilities;
  3. Account freeze; and/or
  4. Mandatory Account closure with liquidation of any outstanding Digital Assets at market price and remittance (minus fees) to your linked bank account.

  1. Account Security

8.1 Credentials & 2FA

You are solely responsible for safeguarding your username, password, and any other login credentials. Elbaite strongly recommends enabling two‑factor authentication (2FA) using time‑based one‑time passwords (TOTP) or a FIDO2‑compatible hardware key.

8.2 Security Notification Obligation

If you have reason to believe that your Account credentials or a linked email account, phone number or 2FA mechanism have been compromised, you must notify Elbaite at compliance@elbaite.com.au within 24 hours and reset your password immediately. Your failure to provide timely notice absolves Elbaite of liability for any resulting loss.

8.3 Prohibited Credential Sharing

You may not:

  • Share or disclose your password or 2FA token with any third party;
  • Allow another person to trade or perform any action on your Account; or
  • Use a shared or public computer to access the Services without ensuring that you log off at the end of each session.

8.4 Device Hygiene

You agree to maintain up‑to‑date antivirus software, install security patches promptly, and avoid jail‑breaking or rooting devices used to access the Services. Elbaite may refuse log‑in attempts from devices or browsers that fail automated security checks.

8.5 Responsibility for On‑Chain Addresses

You are responsible for ensuring that any Digital‑Asset address you provide for deposit or withdrawal is correct and under your exclusive control. Transactions sent to an incorrect or incompatible address may be irretrievable and are solely your risk.

  1. User Covenants

By using the Services you covenant that you will not:

  1. Use the Services for money‑laundering, terrorist‑financing, market manipulation, or any unlawful purpose;
  2. Use automated bots, high‑frequency trading software, or data‑scraping tools without Elbaite’s prior written consent;
  3. Interfere with, disrupt, or overload any network, equipment, or Service component;
  4. Circumvent geolocation restrictions or residency requirements, including by VPN, proxy, or IP obfuscation service;
  5. Deposit or attempt to transact in privacy‑coins (e.g., Monero, Zcash shielded addresses) or other Digital Assets that Elbaite has designated as unsupported;
  6. Violate any applicable export‑control or trade‑sanctions laws; or
  7. Breach this Agreement in any way.

  1. Right to Reject, Suspend, or Close Accounts

Elbaite reserves the unilateral right to refuse to open an Account, to suspend trading privileges, or to close an Account without prior notice if, in Elbaite’s sole opinion, you have breached this Agreement, violated any law, posed an unreasonable compliance or fraud risk, or otherwise engaged in activity detrimental to Elbaite, Bridge, or other Users.

In the event of suspension or closure, Elbaite will, unless prohibited by law, make reasonable efforts to provide notice and a summary of the underlying reason and will return any remaining Digital Assets or fiat funds (net of fees) after completing its investigation.

  1. Funding Your Account

11.1 Overview of the Fiat-to‑USDC Flow

Funding is available only through Bridge, Elbaite’s regulated money‑transmitter partner. The sequence is:

  1. Wire Transfer. You wire USD from a bank account in your own name to the Bridge beneficiary account shown in the dashboard. Third‑party wires are rejected and returned.
  2. Conversion to USDC. Upon receipt of cleared funds Bridge converts the USD 1‑for‑1 into USDC.
  3. Transfer to Elbaite Omnibus Wallet. Bridge transfers the corresponding USDC amount to an on‑chain omnibus wallet controlled by Elbaite (the “Omnibus Wallet”).
  4. Ledger Credit. Elbaite credits your USD Balance and notifies you that funds are ready for trading.

All steps typically complete within one (1) Business Day after Bridge receives your wire, but delays may occur during bank holidays or for compliance reviews.

11.2 Funding Cut‑Off Times

Wire transfers received by Bridge after 3:00 p.m. Eastern Time (ET) on a U.S. banking Business Day, or at any time on a non-Business Day, are processed on the next Business Day.

11.3 Right to Reject or Return Wires

Bridge or Elbaite may reject any wire and return the funds (less bank charges) if the wire:

  • originates from a bank account not in your name;
  • is incomplete, illegible, or references a suspended Account; or
  • triggers Bridge’s AML or fraud alerts.

Returned wires may take up to ten (10) Business Days to appear in your bank account.

  1. Nature of the USD Balance

12.1 Not a Deposit; No FDIC Insurance

Your USD Balance represents an amount of USDC held for you in the Omnibus Wallet. It is not a bank deposit, checking account, savings account, or trust account, and it is not insured by the Federal Deposit Insurance Corporation (FDIC), the Securities Investor Protection Corporation (SIPC), or any governmental or private insurer.

12.2 Omnibus Custody Structure

Legal title. Legal title to the USDC in the Omnibus Wallet is held by Elbaite. You have a contractual right (a “beneficial interest”) to demand repayment in an equivalent amount of USDC or USD under these Terms.

12.3 Insolvency Treatment

In the unlikely event Elbaite enters liquidation, you may be treated as an unsecured creditor with respect to your USD Balance. Recovery may be delayed or partial, and you could lose the entire balance.

12.4 No Interest; Float

Balances do not earn interest. Elbaite may receive incidental operational benefits (e.g., settlement timing float). Elbaite does not pledge, lend, or otherwise encumber user USDC without your express consent.

12.5 Right of Set‑Off

Elbaite may set off any negative balance, claw‑back amount, or unpaid fee against your USD Balance or any other Digital Asset balance.

  1. Holds, Locks & Availability

13.1 Locking Mechanism at Order Placement

When you accept an Offer, Elbaite locks the Purchase Total (which includes the Buyer Fee) until the trade settles or is canceled.

13.2 Compliance Holds

Elbaite may place a hold on all or part of your USD Balance if:

  • required by law enforcement;
  • necessary to investigate fraud, sanctions exposure, or suspicious activity; or
  • triggered by a deposit that is subject to recall, chargeback, or claw‑back by Bridge.

Holds are lifted once the underlying issue is resolved to Elbaite’s satisfaction or Elbaite is legally compelled to release funds.

13.3 Availability Schedule for Withdrawals

USD withdrawal requests are processed once daily at 2:00 p.m. Eastern on Business Days. Same‑day processing is not guaranteed.

  1. Withdrawals

14.1 USD Withdrawals via Bridge

  1. Withdrawal Request. You submit a request in USD (subject to the Operational Limits).
  2. Conversion. Elbaite debits your USD Balance and sends the equivalent USDC to Bridge.
  3. Wire Transfer. Bridge converts the USDC to USD and wires the funds to the linked bank account in your name.

14.2 USDC Withdrawals (When Enabled)

Elbaite may, in its sole discretion, enable direct USDC withdrawals to a self‑custody address you control. Elbaite reserves the right to require a minimum withdrawal amount.

14.3 Withdrawal Limits & Velocity Controls

Daily, weekly, and monthly withdrawal ceilings apply. See the Operational Limits for current thresholds. Elbaite may change limits without prior notice.

14.4 No Third‑Party Withdrawals

Withdrawals must be made to a bank account or Digital‑Asset address in your own name. Elbaite will reject or return third‑party instructions.

  1. Dormant Accounts & Escheatment

15.1 Dormancy Period

If your Account shows no login activity and no transaction for twelve (12) consecutive months, Elbaite may classify it as dormant.

15.2 Escheatment

If your Account remains dormant for the statutory period specified by California unclaimed‑property law, Elbaite will escheat any remaining balance to the California State Controller’s Office.

  1. Statements & Ledger Accuracy

You may download Account statements in CSV or PDF format at any time. You must review each statement and notify Elbaite of any errors immediately.

  1. Marketplace Overview

The Marketplace is a price‐discovery venue where Sellers post Offers to sell Digital Assets and Buyers accept those Offers. Elbaite provides the matching engine and escrow lock but never takes custody of the Digital Asset being sold.

17.1 Offer Parameters

An Offer must specify:

  • Asset ticker (e.g., BTC, ETH);
  • Total units for sale (minimum lot sizes apply);
  • Unit price denominated in USD (two‑decimal precision);
  • Maximum single trade size; and
  • Any Seller‑imposed payment window (5 to 60 minutes).

17.2 Price Basis & Volatility Protection

  • All prices are in U.S. dollars. Elbaite does not quote spreads or slippage protection.
  • Sellers may update or cancel an open Offer at any time until a Buyer clicks Accept. After acceptance, the price is locked.

  1. Order Acceptance & Lock Mechanics

18.1 Acceptance Flow

  1. Buyer reviews Offer, clicks Accept Offer, confirms Wallet address, and authorizes lock.
  2. Elbaite debits the Purchase Total (which includes the Buyer Fee) from Buyer’s USD Balance and places the amount in a Pending Settlement Lock.
  3. Elbaite notifies the Seller and displays the Buyer’s Wallet address.

18.2 Payment Window

The Seller must broadcast the on‑chain transfer within the payment‑window timer shown on screen. Failure to do so allows the Buyer to cancel the trade and automatically releases the lock back to the Buyer’s available balance.

18.3 Confirmation Threshold

Elbaite deems a transfer complete when the blockchain shows one (1) network confirmation. Elbaite may increase the threshold at any time for network‑congestion or security reasons.

18.4 Settlement & Fee Capture

When the confirmation threshold is reached, Elbaite: (i) releases the Purchase Subtotal to the Seller’s available USD Balance, and (ii) retains the Buyer Fee (Purchase Total − Purchase Subtotal) in accordance with the Fee Schedule. Sellers are not charged any Transaction Fee. Elbaite then marks the trade Completed.

18.5 Cancellation


If the payment window expires without a valid on-chain confirmation, the Buyer may Cancel and the full lock (the Purchase Total) is released back to the Buyer’s available balance. Elbaite may also cancel for security/compliance reasons; in that case the full lock is released unless a law-enforcement hold applies. No Buyer Fee is charged on a canceled trade.

18.6 Disputes

If either party claims that a transfer occurred within the payment window, or otherwise contests settlement:

  1. Opening a ticket. Either party may open a Trade Dispute Ticket within 48 hours of payment-window expiry (or the relevant event), referencing the transaction.

  2. Evidence. The disputing party must supply: (a) the on-chain transaction hash; (b) the blockchain network; (c) the sender and recipient wallet addresses; and (d) the timestamp. A mempool entry without a valid on-chain confirmation is insufficient.

  3. Review standard. Elbaite will determine whether the required confirmation(s) were achieved to the exact Buyer wallet address specified at acceptance. Elbaite may request additional confirmations or information and may pause the trade during review.

  4. Outcome. Elbaite may (i) release the lock to the Seller, (ii) return the lock to the Buyer, or (iii) cancel the trade. Elbaite’s decision is final and binding under this Agreement.

  5. Non-cooperation. Failure to respond to reasonable information requests within 48 hours may result in an adverse decision.

  1. Prohibited Trading Conduct

You may not:

  1. Engage in wash‑trading, spoofing, layering, or quote stuffing;
  2. Publish Offers with intent to cancel for market manipulation;
  3. Trade on inside or proprietary non‑public information;
  4. Coordinate price or volume with other Users; or
  5. Use the Marketplace in any manner that violates CFTC anti‑manipulation rules.

Enforcement. Elbaite may suspend Offers, cancel trades, or ban Accounts for suspected market abuse and will cooperate with regulators upon request.

  1. Unsupported Assets & Delisting Policy

20.1 Criteria for Support

Elbaite evaluates assets on factors including:

  • Sufficient liquidity and reputable price feeds;
  • Transparent supply, developer history, and codebase auditing;
  • Compliance risk (securities status, OFAC exposure);
  • Custody and settlement reliability.

20.2 Grounds for Suspension or Delisting

Elbaite may suspend or permanently delist a Digital Asset if:

  • A critical smart‑contract or protocol vulnerability is disclosed;
  • The asset is deemed a security by the SEC or a court of competent jurisdiction;
  • Major exchanges halt trading due to fraud or insolvency;
  • The asset is added to OFAC’s SDN list; or
  • Liquidity falls below thresholds set in Elbaite’s internal risk policy.

If an asset is delisted, Elbaite will provide a withdrawal-only window of at least 30 days (unless unsafe or illegal), after which support ceases.

20.3 No Obligation to Support Forks or Airdrops

Delisted assets receive no support for subsequent forks, airdrops, staking rewards, or similar events.

  1. Forks, Airdrops & Network Events

21.1 Hard Forks

In a chain split Elbaite will, in its sole discretion, determine which fork it considers the “primary chain.” USDC and USD Balances are unaffected. For assets held on the non‑primary fork, Elbaite may:

  • Provide withdrawal‑only access (minimum withdrawal applies); or
  • Decline to support the fork entirely.

21.2 Airdrops & Token Upgrades

Elbaite is not obliged to credit or support any airdrop or token exchange unless it chooses to do so and can do so safely. If credited, the asset will be subject to these Terms.

21.3 Stable‑Coin De‑Peg Risk

If USDC loses its dollar peg by more than 2% on reputable indexes, Elbaite may suspend funding, withdrawals, and trading until stability returns. Locked trades may be canceled at Elbaite’s discretion.

  1. Error‑Correction & Trade Reversal

22.1 Manifest Errors

A Manifest Error is an obvious mistake, including but not limited to:

  • Duplicate settlement of the same lock; or
  • Technical malfunction causing wrong account credits.

22.2 Correction Methods

If a Manifest Error occurs Elbaite may:

  1. Reverse the trade and restore pre‑trade balances;
  2. Debit or credit your Account to correct the error; or
  3. Require you to return mis‑credited assets immediately.

Failure to cooperate constitutes a breach of this Agreement.

22.3 Claw‑Back Authorization

You authorize Elbaite to debit any balance (including subsequent deposits) to recover assets or funds erroneously credited, whether caused by system error, human error, or as part of a financial‑crime investigation.

  1. Market Integrity & Surveillance

Elbaite operates automated surveillance tools to detect abnormal trading patterns. Data may be shared with regulators or law‑enforcement agencies consistent with the Bank Secrecy Act or any other applicable laws. Users agree to such monitoring and data sharing.

  1. Fee Structure

24.1 Overview

Elbaite charges two categories of fees:

  • Transaction Fees — payable on each completed trade in the Marketplace; and
  • Network/Gas Fees — pass‑through fees required by the underlying blockchain.

The current fee percentages and minimum network‑fee surcharges are published in the Fee Schedule (accessible from your dashboard) and may change at any time. Elbaite will provide at least 7 calendar days’ notice before increasing Transaction Fee percentages.

24.2 Transaction Fee Calculation

  • The Buyer Fee is included in the Purchase Total you authorize. It is computed by deriving the Purchase Subtotal:

Purchase Subtotal = Purchase Total ÷ (1 + Fee Rate); Buyer Fee = Purchase Total − Purchase Subtotal (each rounded to 2 decimals).

  • Elbaite locks the Purchase Total at acceptance and collects the Buyer Fee only if the trade settles.

Example (fee included): You input a Purchase Total of US$1,000 and the Fee Rate is 1%.

Purchase Subtotal = 1,000 ÷ 1.01 = US$990.10; Buyer Fee = US$9.90.

On settlement, US$990.10 goes to the Seller, US$9.90 is retained as Elbaite’s fee. If the trade cancels before settlement, the full US$1,000 lock is released and no fee is charged.

24.3 Network/Gas Fees

  • Deposits: Paid by the sender; Elbaite does not reimburse.
  • Withdrawals: Debited from your USD Balance at the time of the withdrawal request. A pop‑up shows the estimated fee before you confirm.

If network congestion causes the actual fee to exceed the estimate by more than 15 %, Elbaite may cancel the withdrawal and prompt you to resubmit.

  1. Taxes & IRS Reporting

25.1 Your Responsibility

You are solely responsible for determining and paying any federal, state, or local taxes that apply to your Marketplace activity, including income, capital‑gains, and sales taxes.

25.2 Form 1099‑DA Reporting

Beginning with calendar year 2025, Elbaite will treat itself as a “broker” for purposes of 26 U.S.C. § 6045(g) and the proposed Treasury Regulations. Accordingly, Elbaite may issue IRS Form 1099‑DA to you and the Internal Revenue Service reporting:

  • Gross proceeds from each disposition of a Digital Asset (including USDC‑for‑crypto swaps); and
  • Other information required by finalized IRS rules.

Bridge will separately report proceeds for any USD ↔ USDC conversions it processes.

25.3 Cost Basis & Gain/Loss Calculation

The forthcoming IRS rules require cost‑basis reporting by custodial brokers no earlier than tax year 2026. Until then Elbaite will report proceeds only. You must maintain your own records to calculate gain or loss.

25.4 Backup Withholding

If you fail to provide a valid SSN/TIN or if the IRS notifies Elbaite that your number is invalid, Elbaite may apply backup withholding at the prevailing IRS rate to all gross proceeds.

  1. Elbaite Rewards Credits

26.1 Nature of Credits

From time to time Elbaite may award promotional credits ("Rewards Credits") in fixed USD amounts. Rewards Credits:

  1. Have no cash value and are not legal tender;
  2. Cannot be bought, sold, transferred, or pledged;
  3. Are redeemable only against Transaction Fees; and
  4. Expire 12 months after the date of issuance unless stated otherwise.

26.2 Cancellation & Modification

Elbaite may cancel, debit, or adjust Rewards Credits if they were granted in error, obtained fraudulently, or if the underlying promotion is canceled. Rewards Credits are not securities and do not entitle you to any share of Elbaite profits.

26.3 Future Referral Program

If Elbaite launches a referral program, separate terms will apply. Rewards Credits issued under a referral promotion will be subject to both this section 27 and the referral‑program rules.

  1. Risk Factors

Trading Digital Assets involves significant risk.  You should not commit funds you cannot afford to lose. The list below is non‑exhaustive but highlights material risks you accept by using the Services.

27.1 Market Risk

  • Volatility. Digital‑asset prices can fluctuate 50 % or more in a single day.
  • Liquidity. Thin order books may prevent you from exiting at your desired price.

27.2 Technology & Blockchain Risks

  • Network Congestion. High Gas Fees or delayed confirmations can stall trades.
  • Chain Re‑organizations. Confirmed transactions can be reversed in a 51 % attack, causing loss.
  • Smart‑Contract Bugs. USDC bridges, wallet software, or protocol code may fail.

27.3 Stable‑Coin Risks

  • De‑pegging. USDC could trade below US $1.00; regulators may freeze issuer reserves.
  • Issuer Insolvency. Circle’s bankruptcy could impair redemption and liquidity.

27.4 Counter‑party & Custody Risks

  • Elbaite Insolvency. You may become an unsecured creditor and recover less than 100 % of your USD Balance.
  • Bridge Insolvency. Deposits or withdrawals in flight could be delayed or lost.

27.5 Regulatory Risks

  • Legal Classification. A token could be deemed a security, triggering delisting.
  • Tax Re‑characterization. Authorities may impose retroactive tax liabilities.

27.6 Cybersecurity & Fraud

  • Phishing / SIM Swap. Attackers may compromise your email or phone to drain accounts.
  • Malware. Keyloggers or clipboard hijackers can alter withdrawal addresses.

27.7 Force‑Majeure & External Events

  • Internet outages, natural disasters, war, pandemic, or governmental action may suspend the Services without warning.

You acknowledge that none of the above risks are within Elbaite’s complete control and that Elbaite provides no guarantee of profit or protection against loss.

  1. Intellectual Property and Limited License

28.1  Ownership

All content, trademarks, logos, source code, and other materials comprising the Services (collectively, “Elbaite Content”) are the exclusive property of Elbaite or its licensors and are protected by copyright, trademark, patent, and trade-secret laws.

28.2  Grant of License

Elbaite grants you a limited, revocable, non-exclusive, non-transferable, and non-sublicensable license to access and use the Services solely for personal, non-commercial purposes in accordance with this Agreement.

28.3  Prohibited Uses

Except as expressly permitted you must not:

  1. Copy, modify, or create derivative works of Elbaite Content;

  2. Reverse-engineer, decompile, or otherwise attempt to extract source code;

  3. Use any automated device, crawler, scraper, or data-mining tool to access the Services;

  4. Frame or mirror any part of the Services;

  5. Use Elbaite trademarks without prior written consent.

28.4  Feedback

If you provide comments or suggestions about the Services (”Feedback”), you grant Elbaite a perpetual, irrevocable, royalty-free license to use the Feedback for any purpose without attribution or compensation.

  1. Indemnification

You agree to indemnify, defend, and hold harmless Elbaite, its Affiliates, and their respective directors, officers, employees, and agents (collectively, “Indemnified Parties”) from and against any claim, demand, action, damage, loss, cost, or expense (including reasonable attorneys’ fees) arising out of or relating to:

  1. Your breach of this Agreement or violation of any law or regulation;

  2. Your use or misuse of the Services;

  3. Your infringement of any intellectual-property or privacy right; or

  4. Any tax liability or reporting obligation imposed on the Indemnified Parties as a result of your Marketplace activity.

Elbaite may assume control of any defense at its own expense; you may not settle any claim without Elbaite’s prior written consent.

  1. Disclaimers of Warranties

30.1  “As-Is” and “As-Available”

THE SERVICES ARE PROVIDED “AS-IS” AND “AS-AVAILABLE.”  TO THE MAXIMUM EXTENT PERMITTED BY LAW, ELBAITE DISCLAIMS ALL WARRANTIES—EXPRESS, IMPLIED, OR STATUTORY—INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

30.2  No Advice

Elbaite does not provide investment, legal, or tax advice.  All Marketplace content is for informational purposes only.

30.3  No Guarantee of Uninterrupted Service

Elbaite does not warrant that the Services will be uninterrupted, secure, or error-free, or that defects will be corrected.

30.4  External Links & Third Parties

Links to third-party websites (including Bridge) are provided for convenience; Elbaite is not responsible for third-party content, products, or services.

  1. Limitation of Liability

31.1  Cap on Direct Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ELBAITE’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) US $100 OR (B) THE TOTAL FEES YOU PAID TO ELBAITE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

31.2  No Indirect or Consequential Damages

ELBAITE SHALL NOT BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION, OR OTHER INTANGIBLE LOSSES, EVEN IF ELBAITE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

31.3  Failure of Essential Purpose

The limitations set out in this Article 31 apply regardless of the theory of liability (contract, tort, strict liability, or otherwise) and even if a limited remedy fails of its essential purpose.

  1. Force-Majeure

Elbaite is not liable for any delay or failure to perform resulting from causes outside its reasonable control (each, a “Force-Majeure Event”), including but not limited to:

  • Blockchain network failure, congestion, or 51 % attacks;

  • Stablecoin de-peg or smart-contract exploit affecting USDC;

  • Bank or payment-rail outages (including Bridge outages);

  • Power failure, Internet or telecommunications disruption;

  • Acts of God, natural disasters, war, terrorism, civil unrest, or labor disputes;

  • Acts of government or regulatory agencies, including sudden changes in law.

If a Force-Majeure Event continues for more than fifteen (15) consecutive Business Days, Elbaite may suspend or terminate the Services upon notice.

  1. Referral & Affiliate Programs

Elbaite may launch referral, affiliate, or marketing incentive programs in the future.  Participation will be governed by separate terms posted at the time of launch.  Where those terms conflict with this Agreement, the referral-program terms will control solely for the subject matter of the program.

  1. Complaint Handling

Before starting arbitration or any court action, you must follow the complaint steps in §34 (email us and allow 30 days for a response). Failure to follow this precondition may result in dismissal or a stay of your claim.

  1. Email your complaint to complaints@elbaite.com.au with the subject line “Formal Complaint” and include your Account ID, transaction IDs, and a concise description of the issue.

  2. Acknowledgment.  Elbaite will acknowledge receipt within seven (7) Business Days (UTC).

  3. Substantive Response.  Elbaite will aim to resolve or provide a substantive response within thirty (30) Business Days (UTC).  Complex matters may take longer; Elbaite will update you at least every 15 Business Days until resolution.

If the complaint is not resolved to your satisfaction, you may proceed to arbitration as described below.

Dispute resolution (binding arbitration). You and Elbaite agree that all disputes arising out of or relating to these Terms or the Services will be resolved exclusively by final, binding arbitration administered by the Australian Centre for International Commercial Arbitration (ACICA) under its Rules. The seat is Melbourne, Victoria (Australia); the language is English; remote video hearings are permitted. Before filing, you must email complaints@elbaite.com.au and allow 30 days to resolve. Arbitration is individual only—class, collective, and representative actions are waived. You may opt out within 30 days of opening your account by emailing legal@elbaite.com.au

Judgment on any award may be entered in any court with jurisdiction (including U.S. courts) under the New York Convention. This clause does not preclude (i) seeking temporary injunctive relief in court to protect intellectual property or confidential information, or (ii) a claim for public injunctive relief in court if required by law.

  1. Class-Action Waiver

YOU AND ELBAITE AGREE THAT DISPUTES WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION.  THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF CLASS PROCEEDING.

  1. Governing Law

This Agreement and any Dispute are governed by and construed in accordance with the laws of the State of Victoria, Australia.

  1. DFPI Licensing Roadmap

Elbaite is not currently licensed by the California Department of Financial Protection & Innovation (DFPI) because California law does not yet require a license for Digital-Asset marketplace operators.  California’s Digital Financial Assets Law (DFAL; Cal. Fin. Code § 3200 et seq.) becomes operative on July 1, 2026.  Elbaite intends to apply for and obtain a DFAL license before that date.  If Elbaite does not obtain or maintain the DFAL license, Elbaite may suspend or terminate Services for California residents.

  1. Electronic Communications & E-SIGN Consent

38.1  Scope of Consent

By using the Services, you consent to receive and store all disclosures, statements, notices, and tax forms (including IRS Form 1099-DA) electronically rather than in paper form.

38.2  Delivery Methods

Elbaite may provide electronic communications by: (i) posting the communication in your Account dashboard; (ii) emailing it to the email address on record; or (iii) making it available via a link included in an email.

38.3  Hardware & Software Requirements

To access and retain electronic communications, you must have:

  • A device with an Internet connection and a current web browser;

  • A valid email account;

  • A device capable of viewing PDF files; and

  • Sufficient storage space to save communications or a printer to print them.

38.4  Withdrawal of Consent

You may withdraw E-SIGN consent by emailing legal@elbaite.com.au.  Elbaite may close your Account if you withdraw consent.

  1. Privacy Summary & CPRA Contingency

Elbaite collects and processes personal data in accordance with its Privacy Policy.  As of the Effective Date Elbaite:

  • has fewer than 100,000 California consumers; and

  • annual gross revenue under US $25 million.

Therefore, Elbaite is currently exempt from the California Consumer Privacy Act / California Privacy Rights Act (CPRA).  If Elbaite later exceeds a CPRA threshold, Elbaite will (i) update its Privacy Policy, (ii) provide a “Do Not Sell/Share My Personal Information” link, and (iii) honor CPRA data-subject requests.

  1. Miscellaneous Provisions

40.1  Entire Agreement

The Agreement (plus incorporated schedules and policies) constitutes the entire agreement between you and Elbaite and supersedes all prior understandings.

40.2  Assignment

You may not assign or transfer your rights or obligations.  Elbaite may assign this Agreement, in whole or in part, without notice.

40.3  Severability

If any provision is determined to be invalid or unenforceable, the remaining provisions will remain in full force.

40.4  No Waiver

Failure or delay by Elbaite to exercise any right shall not operate as a waiver.

40.5  Survival

Sections concerning indemnity, limitation of liability, arbitration, governing law, and any other provisions that by their nature should survive will survive termination of the Agreement.

Why self custody?

Freedom - sovereignty - control.

True ownership

Your keys, your choice.

Direct custody

Your wallet, not anyone elses.

User control

Approve every transaction.

Lower fees

Fewer middlemen = more crypto.

Escrow protection

On-chain verification.

Freeze resistant

Forget crypto getting stuck.

Wallet choice

Any wallet, any time.

Custom security

Build your security, your way.

What the FAQ?

The answers await.

What is Elbaite?

Founded in 2017, Elbaite was one of the first self-custody crypto exchanges, giving investors full control over their digital assets from day one. Today, Elbaite is a trusted platform serving a global audience of the next generation of crypto investors.

How does USD escrow protect me as a buyer?

USD escrow, unique to the Elbaite Marketplace, safeguards your purchase by securely holding your funds in escrow until your crypto is delivered, reducing the risk of fraud and ensuring a safe, transparent transaction.

How long does a trade take?

On the Elbaite Marketplace, sellers send crypto directly to your self-custody wallet. Most trades are completed withing a few minutes to a few hours, depending on blockchain network speeds.

How do I fund my account with USD?

Elbaite accepts Wire transfer as payments.

Why Elbaite over an exchange?

Elbaite, founded in 2017 as one of the first self-custody crypto marketplace, lets you trade directly into your own wallet with secure USD escrow, giving you full control of your assets and the trust of a platform with years of proven experience.

Where is Elbaite available in the US?

Currently Elbaite is available to residents of California. If you want us to come to your home state, please let us know via our support channels.

Which wallets can I use with Elbaite?

You can use any cryptocurrency wallet of your choice.

You can use your hardware wallet, your mobile BASE wallet, or your metamask wallet. We’re a bring-your-own-wallet platform, giving you the freedom to trade directly into the wallet you trust most.

What are the fees?

Simple fee of 1% on Buy orders.

No other fees. 

Do I need to verify my ID?

Elbaite is a registered with FinCEN and we require KYC for customers.

Who invented Bitcoin?

Bitcoin was created by an anonymous figure called Satoshi. We are all Satoshi.

Create account

Your keys, your crypto.